Premium videos are not playing
Have
you purchased a Premium subscription?
If not, click here to view subscription offerings for your country. If you need more
information, see Premium Subscription Plans.
If
you have purchased a subscription, and are still not able to watch 
Premium videos, here’s what you can do:
- Log out of your ZEE5 account.
- Shut down the ZEE5 app.
- Update the ZEE5 App. Click here to know how.
- Open the app and log back in
with the User ID that you've purchased a subscription with.
This does the trick most of the time.
Still facing an issue? If yes, do you see
any of the below error messages while playing the videos:
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