Audio is playing in a different language than selected

Audio is playing in a different language than selected

We’re sorry that you’re not able to experience the best of ZEE5. We’ll do our best to help you out.

Please reach out to us by clicking the ‘Write to us’ link given at the bottom of the page – along with the following information:

  1. Name of the video that you’re facing an issue with
  2. Your device name
  3. Your device model (or model number in case of Smart TV)

(If you're watching ZEE5 using a Streaming Media Device – such as Amazon Fire TV Stick, Jio Set Top Box, Airtel Xstream Box, Tata Sky Binge+, etc. – you need to mention the Streaming Media Device Name only.)

We’ll be glad to look into it for you.



    • Related Articles

    • I need help with audio

      Having more information will only help us serve you better. Please select the option below that best matches your query. I can't hear any sound while playing a video Audio is playing in a different language than selected I want to change my audio ...
    • Changing the audio language of a video - Website

      To change the audio language of a video on the Website, follow the steps below: 1. While viewing a video, hover your cursor over the video  2. Click on the "Settings" (Cog) icon at the bottom right of the video 3. Tap the "Audio track" option 4. ...
    • Changing the audio language of a video - Android / iOS App

      To change the audio language of a video on the Android / iOS App, follow the steps below: 1. While viewing a video, click on the video to bring up the video options 2. Tap the "3 dots" on the top right of the video 3. Tap the "Audio language" button ...
    • How can I change the audio language of the video I'm watching?

      You can change the Audio language of a video you're watching, if the video is multi-lingual audio enabled. To check if the video is multi-lingual audio enabled, follow the steps below:  1. On any video page, scroll down to "Audio languages"  2. ...
    • Changing the audio language of a video - Smart TV's / Media Streaming Devices

      To change the audio language of a video on Smart TV's / Media Streaming Devices, follow the steps below: If you're using an Android TV / Amazon Fire TV Stick / Xiaomi TV: 1. While watching a video, tap any arrow key on your remote, or the pause ...