Can I cancel my ZEEPLEX movie rental?
Once you have successfully rented a ZEEPLEX movie, the purchase cannot be cancelled, refunded or redeemed against any other benefits.
However, you will have 2 days to start watching the movie once rented, and 6 hours to finish watching the movie after you start.
For any assistance or queries related to your ZEEPLEX rental, please reach out to us by clicking the ‘Write to us’ link given at the bottom of the page.
How do I rent a ZEEPLEX movie?
You can rent/purchase a ZEEPLEX movie through the ZEE5 website only. Once rented, you can watch the movie on the ZEE5 mobile app, ZEE5 website or your Smart TV*! You can also cast the movie to your Smart TV. To rent Blockbuster movies, please ...
Renting movies on ZEEPLEX
ZEEPLEX is a premium movie-on-demand service, where you can watch upcoming Blockbuster movies with your entire family from the comfort of your home. With brand new movies, every month ZEEPLEX will be India ka Naya Multiplex! It’s easy to identify ...
What is rental validity and watch time validity in ZEEPLEX?
Rental validity refers to the duration for which your ZEEPLEX movie rental will be valid, after a successful purchase. You have 2 days to start watching the movie once rented (this can differ for different movies). Once you start watching the movie, ...
Can I watch the movie again in ZEEPLEX?
Yes, you can watch the movie multiple times during the 6 hour watch time after first playback. But remember – once your ZEEPLEX movie’s rental or watch time validity has expired, you won't be able to watch further. If my validity expires while I’m ...
I cannot find any ZEEPLEX movie
The best way to find the ZEEPLEX movie you are looking for is: Click on the search icon. Enter the name of the movie in the search bar. Click on the movie of your choice. You can also find the movie on the ZEE5 homepage, under ZEEPLEX . Note: You ...
How can I delete / log out a registered device?
To remove the devices attached to your account: Once you reach your device limit depending on the subscription plan you're on, you'll see a pop up on the newest device when you try to play a video, "Your device limit is reached. Do you want to add ...
I purchased a subscription but it’s not working
Made a payment but your subscription isn't active, or your subscription is missing? Don't worry, we'll have this sorted right away! If you've just purchased a subscription Sometimes there can be a delay between the payment system and ours. Please ...
Registering with ZEE5
Signing up with ZEE5 is easy. You can sign up with ZEE5 with your mobile number or email ID. Click here to register. If you're signing up for ZEE5 using your mobile number or email ID, you will be required to provide your first & last name, set a ...
How do I watch ZEE5 on my television?
You can watch ZEE5 on your television either by using a SMART TV, a Streaming Media Device or a Set Top Box. Watch the tutorial video on how to watch ZEE5 on your television or follow the steps below: 1. Switch on your SMART TV 2. Go to your Smart ...
How do I authenticate my device?
Looking to login to ZEE5 on your television or authenticate your device? Watch the the tutorial video or follow the steps shared below: 1. Click on the "Login or Register" button on the ZEE5 welcome page. 2. Login / Register with ZEE5 by using the ...