Cancelling auto-renewal on your ZEE5 subscription purchased using Google Play

Cancelling auto-renewal on your ZEE5 subscription purchased using Google Play

To cancel auto-renewal on your ZEE5 subscription purchased using Google Play, follow the steps below:
  1. Go to the Google Play Store .
  2. Tap on hamburger menu  on the top left.
  3. Select Subscriptions.
  4. Click on ZEE5 Subscription.
  5. Click Cancel.
Your subscription will end on the last day of the validity of your subscription.



    • Related Articles

    • How do I cancel auto-renewal of my subscription?

      To cancel your auto-renewal subscription with ZEE5, click the following that applies to you: Cancelling auto-renewal on your ZEE5 subscription purchased using Apple iTunes Cancelling auto-renewal on your ZEE5 subscription purchased using Google Play ...
    • Cancelling auto-renewal on your ZEE5 subscription purchased using Apple iTunes

      To cancel auto-renewal your ZEE5 subscription purchased using Apple iTunes, follow the steps below: Go to Settings on your iPhone. Tap on iTunes followed by the App Store option. Tap on your Apple ID and select View Apple ID in the pop-up. Enter your ...
    • My auto-renewal subscription has expired

      Your auto-renewal might have expired due to ZEE5's compliance with the RBI's guidelines on Auto-renewal Payments. The Reserve Bank of India (RBI) has stated that banks, card networks and online merchants need to comply with new rules on additional ...
    • I purchased a subscription but it’s not working

      Made a payment but your subscription isn't active, or your subscription is missing? Don't worry, we'll have this sorted right away! If you've just purchased a subscription Sometimes there can be a delay between the payment system and ours. Please ...
    • How do I cast using Google Chromecast?

      Follow the steps below to cast using Google Chromecast: Ensure your Chromecast device is connected to your Television and it's on the same network as your Phone/Laptop. Launch the ZEE5 app on your Phone / Visit www.zee5.com if you're on a Laptop. ...
    • Popular Articles

    • How can I delete / log out a registered device?

      To remove the devices attached to your account: Once you reach your device limit depending on the subscription plan you're on, you'll see a pop up on the newest device when you try to play a video, "Your device limit is reached. Do you want to add ...
    • I purchased a subscription but it’s not working

      Made a payment but your subscription isn't active, or your subscription is missing? Don't worry, we'll have this sorted right away! If you've just purchased a subscription Sometimes there can be a delay between the payment system and ours. Please ...
    • Registering with ZEE5

      Signing up with ZEE5 is easy. You can sign up with ZEE5 with your mobile number or email ID. Click here to register. If you're signing up for ZEE5 using your mobile number or email ID, you will be required to provide your first & last name, set a ...
    • How do I watch ZEE5 on my television?

      You can watch ZEE5 on your television either by using a SMART TV, a Streaming Media Device or a Set Top Box. Watch the tutorial video on how to watch ZEE5 on your television or follow the steps below: 1. Switch on your SMART TV 2. Go to your Smart ...
    • How do I authenticate my device?

      Looking to login to ZEE5 on your television or authenticate your device? Watch the the tutorial video or follow the steps shared below: 1. Click on the "Login or Register" button on the ZEE5 welcome page.  2. Login / Register with ZEE5 by using the ...