Changing the video quality of a video - Website
To change your video quality on the Website, follow the steps below:
1. While viewing a video, hover your cursor over the video
2. Click on "Settings" (Cog icon) at the bottom right of the video
3. Click on the "Quality" option
4. Select the Video Quality you'd like to view the video in.
How can I change the video quality of the video I'm watching?
The video quality is set to "auto" to ensure seamless viewing experience even if there is a change in network quality. To change your video quality, follow the steps by selecting the platform you're viewing ZEE5 on: Changing the video quality ...
Video Quality is poor
This can happen when the Video Quality setting has been set to 'Low', or 'Auto'. If on 'Auto', the Video Quality automatically adjusts basis the speed of your Internet connection. Having a slow internet speed in 'Auto' setting, would reduce the ...
Changing your default download video quality - iOS App
To change your default video quality when downloading a video on the iOS App, follow the steps below: 1. Tap on "More" at the bottom right corner of the screen. 2. Tap on "Settings" under "Language & Settings" section. 3. Under "Downloaded videos" ...
Changing the video quality language of a video - Android / iOS App
To change your video quality on the Android / iOSApp, follow the steps below: 1. While viewing a video, click on the video to bring up the video options 2. Tap the "3 dots" on top right of the video 3. Tap the "Quality" button 4. Select the Video ...
Changing the audio language of a video - Website
To change the audio language of a video on the Website, follow the steps below: 1. While viewing a video, hover your cursor over the video 2. Click on the "Settings" (Cog) icon at the bottom right of the video 3. Tap the "Audio track" option 4. ...
How can I delete / log out a registered device?
To remove the devices attached to your account: Once you reach your device limit depending on the subscription plan you're on, you'll see a pop up on the newest device when you try to play a video, "Your device limit is reached. Do you want to add ...
I purchased a subscription/ZEEPLEX rental, but it’s not working
Made a payment but your subscription/ZEEPLEX rental isn't active, or is missing? Don't worry, we'll have this sorted right away! Firstly, make sure that you are on the latest ZEE5 app version. Visit How can I enable automatic updates for the ZEE5 ...
Registering with ZEE5
Signing up with ZEE5 is easy. You can sign up with ZEE5 with your mobile number or email ID. Click here to register. If you're signing up for ZEE5 using your mobile number or email ID, you will be required to provide your first & last name, set a ...
How do I watch ZEE5 on my television?
You can watch ZEE5 on your television either by using a SMART TV, a Streaming Media Device or a Set Top Box. Watch the tutorial video on how to watch ZEE5 on your television or follow the steps below: 1. Switch on your SMART TV 2. Go to your Smart ...
How do I authenticate my device?
Looking to login to ZEE5 on your television or authenticate your device? Watch the the tutorial video or follow the steps shared below: Click on the Login or Register button on the ZEE5 welcome page. Login / Register with ZEE5 by using the ZEE5 app ...