Enabling / Disabling autoplay - Android app
To disable Autoplay on the Android App, follow the steps below:
1. Tap the "Hamburger" menu (3 horizontal lines) on the top left corner of the screen. A menu will pull out.
2. Tap on "Settings" under "Language & Settings"
3. Set the Auto Play to "Off"
Enabling / Disabling autoplay - iOS App
To disable Autoplay on the iOS App, follow the steps below: 1. Tap on "More" at the bottom right corner of the screen. 2. Tap on "Settings" under "Language & Settings" 3. Set the Auto Play to "Off"
How can I enable / disable autoplay?
Once you finish watching a video, the next related video will play automatically. This will avoid the hassle for you to manually search for the next video, so you can sit back and enjoy watching non-stop content one after the other! However, if you ...
Managing your notifications - Android app
To manage your notifications on the Android App, follow the steps below: 1. Go to phone setting 2. Search for 'Notifications' using search option 3. Search for ZEE5 app under notifications 4. Disable all Notifications option for ZEE5 app
Accessing your downloaded videos - Android App
To access your downloads on the Android App, follow the steps below: 1. Tap the "Hamburger" menu (3 horizontal lines) on the top left corner of the screen. A menu will pull out. 2. Tap on "My Downloads" under "My Account" section. You'll see all your ...
Changing the audio language of a video - Android / iOS App
To change the audio language of a video on the Android / iOS App, follow the steps below: 1. While viewing a video, click on the video to bring up the video options 2. Tap the "3 dots" on the top right of the video 3. Tap the "Audio language" button ...
How can I delete / log out a registered device?
To remove the devices attached to your account: Once you reach your device limit depending on the subscription plan you're on, you'll see a pop up on the newest device when you try to play a video, "Your device limit is reached. Do you want to add ...
I purchased a subscription/ZEEPLEX rental, but it’s not working
Made a payment but your subscription/ZEEPLEX rental isn't active, or is missing? Don't worry, we'll have this sorted right away! Firstly, make sure that you are on the latest ZEE5 app version. Visit How can I enable automatic updates for the ZEE5 ...
Registering with ZEE5
Signing up with ZEE5 is easy. You can sign up with ZEE5 with your mobile number or email ID. Click here to register. If you're signing up for ZEE5 using your mobile number or email ID, you will be required to provide your first & last name, set a ...
Content Redressal Mechanism as per the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
CONTENT COMPLAINT If you wish to register any complaint in respect of any content available on ZEE5, kindly register the complaint with our grievance officer Ms.Urvashi Singh at firstname.lastname@example.org by providing the below mandatory information, ...
How do I watch ZEE5 on my television?
You can watch ZEE5 on your television either by using a SMART TV, a Streaming Media Device or a Set Top Box. To know how to watch ZEE5 on your television follow the steps below: Switch on your SMART TV. Go to your Smart Home / Hub on your TV. Search ...