How can I access my downloaded videos?

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• Accessing your downloaded videos - iOS App

  To access your downloads on the iOS App, follow the steps below: 1. Tap on "More" at the bottom right corner of the screen. 2. Tap on "My Downloads" under "My Account" section. You'll see all your downloads here. Click on any of them to play the ...

• Accessing your downloaded videos - Android App

  To access your downloads on the Android App, follow the steps below: 1. Tap the "Hamburger" menu (3 horizontal lines) on the top left corner of the screen. A menu will pull out. 2. Tap on "My Downloads" under "My Account" section. You'll see all your ...

• The downloaded video has no audio

  Can you check if the volume level of your device has gone down? If it hasn't, follow the steps below to resolve the issue: Close the app and try again. Update the ZEE5 App. Try re-downloading and playing the same video. If you are still facing an ...

• I can't see subtitles for my downloaded video

  Subtitles aren't available for downloaded videos currently. We’ll be rolling out this feature soon. ​Do keep updating the ZEE5 App for the latest updates and features.

• Are music videos available in Music?

  Yes, we have music videos available in Music.

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