How can I download a video?

How can I download a video?

Most of our content on ZEE5 can be downloaded to your device so you can watch them later. This feature is currently available on our Android and iOS app only

To download a video, follow the steps below: 

1. Log in to your account (You need to be logged in to be able to download content)
2. You can download content in either of the two ways:
     a. When browsing for content, tap the 3 dots situated at the bottom right corner of a video thumbnail and tap "Save offline"
     b. On the video details page, tap the "Download" (down arrow) icon just below the video. 
3. Choose between Internal memory or SD card (if available) to save the file. 
4. Choose the quality of the video you want to download. You can also make this your default setting by selecting the option "Make this my default setting". This will disable the prompt to choose a quality each time you download a video. To change this setting later, see How can I change my default video quality when downloading a video?
 
That's it! After your download is complete, to access your downloaded videos easily, see How can I access my downloaded videos? 

Note
1. The option to download will only be presented on Movies and TV Episodes individually. The option to download a full season of a TV Series isn't available currently.
2. You may not see an option to download some videos, as they're subject to copyright. 
3. If you're a registered user, downloads will remain active for 48 hours, post which the downloads would expire. You'd need to re-download the video once expired. 
4. If you're a subscribed user, downloads will remain active till your subscription end date or for 48 hours, whichever is earlier. You'll need to re-download the video once expired. 
5. If you're a subscribed user, If you go offline (without an internet/data connection) the downloaded video will remain active for a period of 48 hours only. Post which you will need to re-activate the downloaded video by connecting to the internet and clicking on 'Restore Download' on the downloaded video. This will not download the video again, but merely renew the downloaded video license.
6. Subtitles are not available for downloaded content.
    • Related Articles

    • Changing your default download video quality - iOS App

      To change your default video quality when downloading a video on the iOS App, follow the steps below: 1. Tap on "More" at the bottom right corner of the screen. 2. Tap on "Settings" under "Language & Settings" section. 3. Under "Downloaded videos" ...
    • How can I change my default video quality when downloading a video?

      To change your default video quality when downloading a video, follow the steps by selecting the platform you're viewing ZEE5 on: Changing your default download video quality - Android App Changing your default download video quality - iOS App
    • How do I download a video?

      To download a video, please follow the steps below: Log in to your account (You need to be logged in to be able to download a video) On the video page, tap the ‘Download’  button just below the video. Choose the quality of the video you want to ...
    • How can I download the ZEE5 App?

      To download the ZEE5 application for your device, follow the steps below basis the platform/device you're using: On an Android mobile phone Go to the Google Play Store on your Android mobile phone. Search for ZEE5 on the Play Store. Click on Install ...
    • How do I delete a downloaded video?

      To delete a video, follow the steps given below: Visit the Downloads  section. Click on the video you wish to delete. Click the video again. Tap Delete Download.