Made a payment using iTunes but your subscription isn't active, or is missing? Here's what you can do:
If you have purchased a subscription recently via iTunes, here's what you can do:
- Make sure you're on the latest iOS app version.
- Open the ZEE5 mobile app.
- Tap the hamburger menu
on the homepage.
- Tap Restore Purchases.
- Your ZEE5 subscription should get restored.
Note:
- Restore Purchase option is only available on the ZEE5 iOS App, and only for ZEE5 Premium subscriptions purchased through iTunes.
- This option will work only for the a ZEE5 Premium subscription that you recently purchased through iTunes.
- This option is not applicable for ZEEPLEX Rental purchases.