How can I restore my ZEE5 Premium subscription purchased using iTunes?
Made a payment using iTunes but your subscription isn't active, or is missing? Here's what you can do:
If you have purchased a subscription recently via iTunes, here's what you can do:
- Make sure you're on the latest iOS app version.
- Open the ZEE5 mobile app.
- Tap the hamburger menu on the homepage.
- Tap Restore Purchases.
- Your ZEE5 subscription should get restored.
- Restore Purchase option is only available on the ZEE5 iOS App, and only for ZEE5 Premium subscriptions purchased through iTunes.
- This option will work only for the a ZEE5 Premium subscription that you recently purchased through iTunes.
- This option is not applicable for ZEEPLEX Rental purchases.
How can I delete / log out a registered device?
To remove the devices attached to your account: Once you reach your device limit depending on the subscription plan you're on, you'll see a pop up on the newest device when you try to play a video, "Your device limit is reached. Do you want to add ...
I purchased a subscription/ZEEPLEX rental, but it’s not working
Made a payment but your subscription/ZEEPLEX rental isn't active, or is missing? Don't worry, we'll have this sorted right away! Firstly, make sure that you are on the latest ZEE5 app version. Visit How can I enable automatic updates for the ZEE5 ...
Registering with ZEE5
Signing up with ZEE5 is easy. You can sign up with ZEE5 with your mobile number or email ID. Click here to register. If you're signing up for ZEE5 using your mobile number or email ID, you will be required to provide your first & last name, set a ...
How do I watch ZEE5 on my television?
You can watch ZEE5 on your television either by using a SMART TV, a Streaming Media Device or a Set Top Box. To know how to watch ZEE5 on your television follow the steps below: Switch on your SMART TV. Go to your Smart Home / Hub on your TV. Search ...
How do I authenticate my device?
Looking to login to ZEE5 on your television or authenticate your device? Watch the the tutorial video or follow the steps shared below: Click on the Login or Register button on the ZEE5 welcome page. Login / Register with ZEE5 by using the ZEE5 app ...