How do I cancel auto-renewal of my subscription?
To cancel your auto-renewal subscription with ZEE5, click the following that applies to you:
Note: If you are on a one-time subscription plan, your subscription will automatically end on the last day of your subscription validity. Your subscription will not be renewed, and you will not be charged.
Cancelling auto-renewal on your ZEE5 subscription purchased using Google Play
To cancel auto-renewal on your ZEE5 subscription purchased using Google Play, follow the steps below: Go to the Google Play Store . Tap on hamburger menu on the top left. Select Subscriptions. Click on ZEE5 Subscription. Click Cancel. Your ...
My auto-renewal subscription has expired
Your auto-renewal might have expired due to ZEE5's compliance with the RBI's guidelines on Auto-renewal Payments. The Reserve Bank of India (RBI) has stated that banks, card networks and online merchants need to comply with new rules on additional ...
Cancelling auto-renewal on your ZEE5 subscription purchased using Apple iTunes
To cancel auto-renewal your ZEE5 subscription purchased using Apple iTunes, follow the steps below: Go to Settings on your iPhone. Tap on iTunes followed by the App Store option. Tap on your Apple ID and select View Apple ID in the pop-up. Enter your ...
Managing your Subscription
Need help managing your subscription? We've got you covered. Upgrading to the Radhe Combo offer How do I view my subscription information? How do I cancel auto-renewal of my subscription? How do I update my Payment information? How do I see my ZEE5 ...
How do I view my subscription information?
You can view your subscription information on the My Subscription page. Here's the information you will be able to see: Subscription Amount Subscription Duration Date of Purchase Status (you can check whether your subscription is active or not) Pack ...
How can I delete / log out a registered device?
To remove the devices attached to your account: Once you reach your device limit depending on the subscription plan you're on, you'll see a pop up on the newest device when you try to play a video, "Your device limit is reached. Do you want to add ...
I purchased a subscription but it’s not working
Made a payment but your subscription isn't active, or your subscription is missing? Don't worry, we'll have this sorted right away! If you've just purchased a subscription Sometimes there can be a delay between the payment system and ours. Please ...
Registering with ZEE5
Signing up with ZEE5 is easy. You can sign up with ZEE5 with your mobile number or email ID. Click here to register. If you're signing up for ZEE5 using your mobile number or email ID, you will be required to provide your first & last name, set a ...
How do I watch ZEE5 on my television?
You can watch ZEE5 on your television either by using a SMART TV, a Streaming Media Device or a Set Top Box. Watch the tutorial video on how to watch ZEE5 on your television or follow the steps below: 1. Switch on your SMART TV 2. Go to your Smart ...
How do I authenticate my device?
Looking to login to ZEE5 on your television or authenticate your device? Watch the the tutorial video or follow the steps shared below: 1. Click on the "Login or Register" button on the ZEE5 welcome page. 2. Login / Register with ZEE5 by using the ...