How do I download a video?

How do I download a video?

To download a video, please follow the steps below:
  1. Log in to your account (You need to be logged in to be able to download a video)
  2. On the video page, tap the ‘Download’  button just below the video.
  3. Choose the quality of the video you want to download. You can also make this your default setting by unchecking the option 'Always ask quality for every download'. This will disable the prompt to choose a quality each time you download a video.
Note:
  1. Subtitles are currently not available for downloaded content.
  2. Download validity:
    1. If you are a registered user without a subscription plan: downloads will remain active for 48 hours. After that, the downloads will expire. You would then need to re-download the video (once expired).
    2. If you are an Premium customer: Downloads will remain active till your subscription end date or for 48 hours, whichever is later. You'll need to re-download the video once expired.
  3. As a an Premium Customer, if you go offline (without an internet/data connection) the downloaded video will remain active for a period of 48 hours only. Post which you will need to re-activate the downloaded video by connecting to the internet and clicking on 'Restore Download' on the downloaded video. This will not download the video again, but merely renew the downloaded video license.
  4. Certain videos are unavailable for download. The download option will not be visible on such videos.
  5. If you are able to see the ‘Download’  option and are unable to download a video, see I’m unable to download a video


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