How can I reset my Parental Control Pin?

How can I reset my Parental Control Pin?

Please follow the steps given below on the ZEE5 mobile app:
  1. Log in to the ZEE5 mobile app.
  2. Tap More on the bottom right of the screen.
  3. Tap Settings.
  4. Tap Parental Control.
  5. You will be asked to authorize your account. Please submit your account details (login credentials).
  6. Set the restriction to No Restriction and tap Continue.
  7. Parental Control will be disabled on your ZEE5 account.
  8. Now, repeat steps 1 to 5.
  9. Set the restriction of your choice and tap Continue.
  10. Enter a new 4 digit PIN of your choice and tap Continue.
  11. Parental Control will be reset on your ZEE5 account, with the new PIN.
To reset your Parental Control PIN via the ZEE5 website - please log in, click on the Menu  button and click on Parental Control under Settings. Then, perform steps 5 to 11 given above.


    • Related Articles

    • Parental Control

      Our Parental Control option lets you restrict certain videos to be displayed on ZEE5, based on the age of the audience that you set. This ensures that your child only has access to content that is suitable for their viewing. For example: Your child ...
    • How can I enable/disable parental control?

      Please follow the steps given below on the ZEE5 mobile App: Log in to the ZEE5 mobile app. Tap More on the bottom right of the screen. Tap Settings. Tap Parental Control. You will be asked to authorize your account. Please submit your account details ...
    • How Can I?

      Getting Started : How can I download the ZEE5 App? How can I watch ZEE5 on my television? How can I remove advertisements on ZEE5? My Account : How can I change my password? How can I enable/disable parental control? How can I reset my Parental ...
    • Credit Card Offer – Get Extra 10% Discount on 399 & 599 ZEE5 Subscription !

      Offer Details: Buy ZEE5 subscription using any credit card to get extra 10% discount on 399 & 599 ZEE5 subscription Offer Validity: Valid from: 22nd November 2021 Valid till: Limited Period Offer Eligibility Criteria: Users buying 399/599 ZEE5 ...
    • I don't remember my login ID

      If you do not remember your login credentials, don't worry. Login can be done in one of three ways: Mobile number Email ID Social (Google / Facebook / Twitter) As you do not remember your login details, let's try resetting the password for all the ...
    • Popular Articles

    • How can I delete / log out a registered device?

      To remove the devices attached to your account: Once you reach your device limit depending on the subscription plan you're on, you'll see a pop up on the newest device when you try to play a video, "Your device limit is reached. Do you want to add ...
    • I purchased a subscription/ZEEPLEX rental, but it’s not working

      Made a payment but your subscription/ZEEPLEX rental isn't active, or is missing? Don't worry, we'll have this sorted right away! Firstly, make sure that you are on the latest ZEE5 app version. Visit How can I enable automatic updates for the ZEE5 ...
    • Content Redressal Mechanism as per the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021

      CONTENT COMPLAINT If you wish to register any complaint in respect of any content available on ZEE5, kindly register the complaint with our grievance officer Ms.Urvashi Singh at contentredressal@zee5.com by providing the below mandatory information, ...
    • Registering with ZEE5

      Signing up with ZEE5 is easy. You can sign up with ZEE5 with your mobile number or email ID. Click here to register. If you're signing up for ZEE5 using your mobile number or email ID, you will be required to provide your first & last name, set a ...
    • How do I watch ZEE5 on my television?

      You can watch ZEE5 on your television either by using a SMART TV, a Streaming Media Device or a Set Top Box. To know how to watch ZEE5 on your television follow the steps below: Switch on your SMART TV. Go to your Smart Home / Hub on your TV. Search ...