I'm facing Video Quality issues

I'm facing Video Quality issues

We will do our best to provide the most effective solution available to resolve your issue, so that you can go back to watching your favourite ZEE5 movies & TV shows as soon as possible.

Please select the option below that best matches your query.


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    • I need help with playing a video

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      This issue typically points to a weak Internet connection. Change your Video Quality setting to Auto . The video quality would adapt to the speed of your Internet connection to reduce buffering. If you’re still facing an issue after following the ...
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      To change your default video quality when downloading a video, follow the steps by selecting the platform you're viewing ZEE5 on: Changing your default download video quality - Android App Changing your default download video quality - iOS App
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