I'm unable to find videos in my language
ZEE5 content is available in 11 languages –
Hindi, English, Marathi, Telegu, Kannada, Tamil, Malayalam, Bengali, Gujrati,
Punjabi and Bhojpuri.
You would have selected your preferred
content language at the start of your ZEE5 journey. This means that you will be
shown content related to the language(s) that you had selected.
I am unable to watch Premium videos
We will do our best to provide the most effective solution available to resolve your issue, so that you can go back to watching your favourite ZEE5 Premium movies & TV shows as soon as possible. What issue are you facing? Premium videos are not ...
I'm unable to play a Movie / TV Show
We will do our best to provide the most effective solution available to resolve your issue, so that you can go back to watching your favourite ZEE5 movies & TV shows as soon as possible. What kind of movies or TV shows are you unable to watch? ...
How can I change the subtitle language?
Which Device/Platform are you using to watch ZEE5? On the Mobile App To change the subtitle language on the Mobile App, follow the steps below: While viewing a video, click on the video to bring up the video options. Tap the More button on the top ...
I cannot find the ZEEPLEX movie that I want to rent/have rented
Trying to rent a ZEEPLEX movie? If you are unable to find the ZEEPLEX movie that , check if you are on the latest app version. The best option is to enable automatic updates for your ZEE5 App. Visit How can I enable automatic updates for the ZEE5 ...
Are music videos available in Music?
Yes, we have music videos available in Music.
How can I delete / log out a registered device?
To remove the devices attached to your account: Once you reach your device limit depending on the subscription plan you're on, you'll see a pop up on the newest device when you try to play a video, "Your device limit is reached. Do you want to add ...
I purchased a subscription/ZEEPLEX rental, but it’s not working
Made a payment but your subscription/ZEEPLEX rental isn't active, or is missing? Don't worry, we'll have this sorted right away! Firstly, make sure that you are on the latest ZEE5 app version. Visit How can I enable automatic updates for the ZEE5 ...
Registering with ZEE5
Signing up with ZEE5 is easy. You can sign up with ZEE5 with your mobile number or email ID. Click here to register. If you're signing up for ZEE5 using your mobile number or email ID, you will be required to provide your first & last name, set a ...
Content Grievance Redressal as per the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
For any complaints with respect to any Content available on ZEE5, please write to us at email@example.com with details of the objectionable content and your details including your name and mobile number and such other details as may be ...
How do I watch ZEE5 on my television?
You can watch ZEE5 on your television either by using a SMART TV, a Streaming Media Device or a Set Top Box. To know how to watch ZEE5 on your television follow the steps below: Switch on your SMART TV. Go to your Smart Home / Hub on your TV. Search ...