I'm unable to make a payment for the Radhe Combo offer
If you are unable to make a payment, please check the following:
Please ensure that you’ve entered the right details.
E.g.: If you’re paying through your Credit Card, please ensure that you have entered the right credit card number, expiry date, CVV, OTP (if any), etc.
Please ensure you have sufficient balance in your account.
If you have checked the above points, then you can:
Try using another payment mode; or,
Try again after some time. It's possible we may be facing technical issues with our payment system.
Note: Prepaid codes cannot be used to purchase the Radhe Combo offer.
If the issue persists even later, please reach out to us by clicking the ‘Write to us’ link given at the bottom of the page (include the details given below). These details will help us to provide a faster resolution to your query.
Subscription plan that you’re trying to purchase
Mode of payment (Credit Card, Debit Card, etc.) – do not give any card or account numbers
Exact issue / error message you get when you try to make a payment
Payment options for Radhe Combo offer
Our payment options vary across countries and the platform you're subscribing from. The below table illustrated payment options offered in India only. Android App or Website Premium Subscription Plan Accepted Payment Mode Auto-renewal Subscription ...
How do I purchase the Radhe Combo offer?
The best way to purchase the Radhe Combo offer is to go to the Subscription page. On the Mobile App Open the ZEE5 mobile app. Tap the hamburger menu on the homepage of the mobile app. Tap Buy Subscription. Select the Rs.499 Radhe Combo offer. ...
Radhe Combo Offer - Pay Less, Watch More
On 13th May, Radhe: Your Most Wanted Bhai starring Salman Khan will be released on ZEE5! Yeh Eid, #Radhe Ke Saath Radhe Combo Offer ZEE5 presents you the offer of a lifetime! Note: Once you purchase the Radhe Combo offer, you will be able to watch ...
I'm unable to make a payment
If you are unable to make a payment, please check the following: Please ensure that you’ve entered the right details. E.g.: If you’re paying through your Credit Card, please ensure that you have entered the right credit card number, expiry date, CVV, ...
Upgrading to the Radhe Combo offer
You can upgrade to Radhe Combo offer anytime, depending on the type of subscription you currently have. You can only do this during your active subscription period by paying the differential amount between the old and the new subscription plan. Once ...
How can I delete / log out a registered device?
To remove the devices attached to your account: Once you reach your device limit depending on the subscription plan you're on, you'll see a pop up on the newest device when you try to play a video, "Your device limit is reached. Do you want to add ...
I purchased a subscription but it’s not working
Made a payment but your subscription isn't active, or your subscription is missing? Don't worry, we'll have this sorted right away! If you've just purchased a subscription Sometimes there can be a delay between the payment system and ours. Please ...
Registering with ZEE5
Signing up with ZEE5 is easy. You can sign up with ZEE5 with your mobile number or email ID. Click here to register. If you're signing up for ZEE5 using your mobile number or email ID, you will be required to provide your first & last name, set a ...
How do I watch ZEE5 on my television?
You can watch ZEE5 on your television either by using a SMART TV, a Streaming Media Device or a Set Top Box. Watch the tutorial video on how to watch ZEE5 on your television or follow the steps below: 1. Switch on your SMART TV 2. Go to your Smart ...
How do I authenticate my device?
Looking to login to ZEE5 on your television or authenticate your device? Watch the the tutorial video or follow the steps shared below: 1. Click on the "Login or Register" button on the ZEE5 welcome page. 2. Login / Register with ZEE5 by using the ...