I'm unable to play a Movie / TV Show
We will do our best to provide the most effective solution available to resolve your issue, so that you can go back to watching
your favourite ZEE5 movies & TV shows as soon as possible.
What kind of movies or TV shows are you
unable to watch?
I'm unable to play Live TV
We will do our best to provide the best solution available to resolve your issue, so that you can go back to watching your favourite ZEE5 Live TV channels as soon as possible. Which Live TV channels are you unable to watch? A particular Live TV ...
Subtitles aren't available for a particular Movie / TV Show
ZEE5 endeavours to provide subtitles for as many of our amazing movies and TV Shows as possible. We're working on adding subtitles for all our content.
I cannot find any ZEEPLEX movie
The best way to find the ZEEPLEX movie you are looking for is: Click on the search icon. Enter the name of the movie in the search bar. Click on the movie of your choice. You can also find the movie on the ZEE5 homepage, under ZEEPLEX . Note: You ...
How do I rent a ZEEPLEX movie?
You can rent/purchase a ZEEPLEX movie through the ZEE5 website only. Once rented, you can watch the movie on the ZEE5 mobile app, ZEE5 website or your Smart TV*! You can also cast the movie to your Smart TV. To rent Blockbuster movies, please ...
I am unable to watch the ZEEPLEX movie that I rented
Once you've rented a ZEEPLEX movie, you can always watch on ZEE5 Website. Try following the steps given below, in order, if you are trying to watch the movie from any other platform. On the Android App Update your ZEE5 app to the latest app version. ...
How can I delete / log out a registered device?
To remove the devices attached to your account: Once you reach your device limit depending on the subscription plan you're on, you'll see a pop up on the newest device when you try to play a video, "Your device limit is reached. Do you want to add ...
I purchased a subscription but it’s not working
Made a payment but your subscription isn't active, or your subscription is missing? Don't worry, we'll have this sorted right away! If you've just purchased a subscription Sometimes there can be a delay between the payment system and ours. Please ...
Registering with ZEE5
Signing up with ZEE5 is easy. You can sign up with ZEE5 with your mobile number or email ID. Click here to register. If you're signing up for ZEE5 using your mobile number or email ID, you will be required to provide your first & last name, set a ...
How do I watch ZEE5 on my television?
You can watch ZEE5 on your television either by using a SMART TV, a Streaming Media Device or a Set Top Box. Watch the tutorial video on how to watch ZEE5 on your television or follow the steps below: 1. Switch on your SMART TV 2. Go to your Smart ...
How do I authenticate my device?
Looking to login to ZEE5 on your television or authenticate your device? Watch the the tutorial video or follow the steps shared below: 1. Click on the "Login or Register" button on the ZEE5 welcome page. 2. Login / Register with ZEE5 by using the ...