Managing your notifications - Android app

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• Managing your notifications - iOS App

  To manage your notifications on the iOS App, follow the steps below: 1. Go to phone setting  2. Search for 'Notifications' using search option 3. Search for ZEE5 app under notifications 4. Disable all Notifications option for ZEE5 app

• How can I manage App notifications & Promotional SMS/Emails from ZEE5?

  You may receive App notifications & promotional SMS/Emails from ZEE5 for a New TV show, Movie launch, Subscription renewal reminders, Subscription Offers and many more. This ensures you do not miss out on exclusive movie premieres, latest offers and ...

• Enabling / Disabling autoplay - Android app

  To disable Autoplay on the Android App, follow the steps below: 1. Tap the "Hamburger" menu (3 horizontal lines) on the top left corner of the screen. A menu will pull out. 2. Tap on "Settings" under "Language & Settings" 3. Set the Auto Play to ...

• DRM issue on the Android phone

  Read on to learn about some tips to manage these issues on your Android phone. First of all, check if you are on the latest app version. Visit How can I enable automatic updates for the ZEE5 app?  Check if you have any system update pending Sometimes ...

• Accessing your downloaded videos - Android App

  To access your downloads on the Android App, follow the steps below: 1. Tap the "Hamburger" menu (3 horizontal lines) on the top left corner of the screen. A menu will pull out. 2. Tap on "My Downloads" under "My Account" section. You'll see all your ...

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• How can I delete / log out a registered device, I get device limit reached error

  To remove the devices attached to your account: Once you reach your device limit depending on the subscription plan you're on, you'll see a pop up on the newest device when you try to play a video, "Your device limit is reached. Do you want to add ...

• Content Redressal Mechanism as per the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021

  CONTENT COMPLAINT If you wish to register any complaint in respect of any content available on ZEE5, kindly register the complaint at https://www.zee.com/content-grievance-redressal/ by providing the below mandatory information, in order to take ...

• Registering with ZEE5

  Signing up with ZEE5 is easy. You can sign up with ZEE5 with your mobile number or email ID. Click here to register. If you're signing up for ZEE5 using your mobile number or email ID, you will be required to provide your first & last name, set a ...

• I purchased a subscription/ZEEPLEX rental, but it’s not working

  Made a payment but your subscription/ZEEPLEX rental isn't active, or is missing? Don't worry, we'll have this sorted right away! Firstly, make sure that you are on the latest ZEE5 app version. Visit How can I enable automatic updates for the ZEE5 ...

• How do I watch ZEE5 on my television?

  You can watch ZEE5 on your television either by using a SMART TV, a Streaming Media Device or a Set Top Box. To know how to watch ZEE5 on your television follow the steps below: Switch on your SMART TV. Go to your Smart Home / Hub on your TV. Search ...