Managing your notifications - iOS App
To manage your notifications on the iOS App, follow the steps below:
1. Log in to your ZEE5 account
2. Tap on "More" at the bottom left corner of the screen.
3. Under "Language & Settings" tap on "Settings"
4. Scroll down to the "Notifications" section to manage your notifications for Mobile, Email and SMS individually.
Managing your notifications - Android app
To manage your notifications on the Android App, follow the steps below: 1. Log in to your ZEE5 account 2. Tap the "Hamburger" menu (3 horizontal lines) on the top left corner of the screen 3. Under "Language & Settings" tap on "Settings" 4. Scroll ...
How can I manage App notifications & Promotional SMS/Emails from ZEE5?
You may receive App notifications & promotional SMS/Emails from ZEE5 for a New TV show, Movie launch, Subscription renewal reminders, Subscription Offers and many more. This ensures you do not miss out on exclusive movie premieres, latest offers and ...
Enabling / Disabling autoplay - iOS App
To disable Autoplay on the iOS App, follow the steps below: 1. Tap on "More" at the bottom right corner of the screen. 2. Tap on "Settings" under "Language & Settings" 3. Set the Auto Play to "Off"
Accessing your downloaded videos - iOS App
To access your downloads on the iOS App, follow the steps below: 1. Tap on "More" at the bottom right corner of the screen. 2. Tap on "My Downloads" under "My Account" section. You'll see all your downloads here. Click on any of them to play the ...
Changing your default download video quality - iOS App
To change your default video quality when downloading a video on the iOS App, follow the steps below: 1. Tap on "More" at the bottom right corner of the screen. 2. Tap on "Settings" under "Language & Settings" section. 3. Under "Downloaded videos" ...
How can I delete / log out a registered device?
To remove the devices attached to your account: Once you reach your device limit depending on the subscription plan you're on, you'll see a pop up on the newest device when you try to play a video, "Your device limit is reached. Do you want to add ...
I purchased a subscription/ZEEPLEX rental, but it’s not working
Made a payment but your subscription/ZEEPLEX rental isn't active, or is missing? Don't worry, we'll have this sorted right away! Firstly, make sure that you are on the latest ZEE5 app version. Visit How can I enable automatic updates for the ZEE5 ...
Registering with ZEE5
Signing up with ZEE5 is easy. You can sign up with ZEE5 with your mobile number or email ID. Click here to register. If you're signing up for ZEE5 using your mobile number or email ID, you will be required to provide your first & last name, set a ...
How do I watch ZEE5 on my television?
You can watch ZEE5 on your television either by using a SMART TV, a Streaming Media Device or a Set Top Box. To know how to watch ZEE5 on your television follow the steps below: Switch on your SMART TV. Go to your Smart Home / Hub on your TV. Search ...
Content Grievance Redressal as per the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
For any complaints with respect to any Content available on ZEE5, please write to us at firstname.lastname@example.org with details of the objectionable content and your details including your name and mobile number and such other details as may be ...