Managing your Subscription

Managing your Subscription

Need help managing your subscription? We've got you covered.

    • Related Articles

    • Airtel Postpaid Offer - Get a monthly ZEE5 Premium Subscription at a discount

      Offer Details Get a 1-month ZEE5 Premium subscription added to your Airtel postpaid bill and get a 10% discount every month Offer Validity Valid from: 1st October 2020 Valid till: 1st October 2021 Eligibility Criteria Offer applicable on for all ...
    • Upgrading your Subscription

      You can upgrade to the Rs.499 (1-year) ZEE5 Premium subscription at anytime, depending on the type of subscription you currently have. You can only do this during your active subscription period by paying the differential amount between the old and ...
    • Premium Subscription Plans

      Want to watch unlimited movies, TV Shows and Live TV channels? Want to watch ad-free content? Then purchase a ZEE5 Premium subscription plan today! In India, ZEE5 offers the following Premium subscriptions (for purchases made directly on the ZEE5 ...
    • Where can I view my subscription information?

      You can view your subscription information on the My Subscription page. Here's the information you will be able to see: Subscription Amount Subscription Duration Date of Purchase Status (you can check whether your subscription is active or not) Pack ...
    • My auto-renewal subscription has expired

      Your auto-renewal might have expired due to ZEE5's compliance with the RBI's guidelines on Auto-renewal Payments. The Reserve Bank of India (RBI) has stated that banks, card networks and online merchants need to comply with new rules on additional ...
    • Popular Articles

    • How can I delete / log out a registered device?

      To remove the devices attached to your account: Once you reach your device limit depending on the subscription plan you're on, you'll see a pop up on the newest device when you try to play a video, "Your device limit is reached. Do you want to add ...
    • I purchased a subscription/ZEEPLEX rental, but it’s not working

      Made a payment but your subscription/ZEEPLEX rental isn't active, or is missing? Don't worry, we'll have this sorted right away! Firstly, make sure that you are on the latest ZEE5 app version. Visit How can I enable automatic updates for the ZEE5 ...
    • Registering with ZEE5

      Signing up with ZEE5 is easy. You can sign up with ZEE5 with your mobile number or email ID. Click here to register. If you're signing up for ZEE5 using your mobile number or email ID, you will be required to provide your first & last name, set a ...
    • How do I watch ZEE5 on my television?

      You can watch ZEE5 on your television either by using a SMART TV, a Streaming Media Device or a Set Top Box. To know how to watch ZEE5 on your television follow the steps below: Switch on your SMART TV. Go to your Smart Home / Hub on your TV. Search ...
    • How do I authenticate my device?

      Looking to login to ZEE5 on your television or authenticate your device? Watch the the tutorial video or follow the steps shared below: Click on the Login or Register button on the ZEE5 welcome page.  Login / Register with ZEE5 by using the ZEE5 app ...