My Chromecast isn’t listed when I try to watch ZEE5
Follow the steps below to resolve the issue:
- Reboot your Chromecast
- Make sure your casting device is connected to the same wireless network as your Chromecast
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How can I view my Watch History?
The Watch History feature isn’t available for our users currently. Do keep updating the ZEE5 App for the latest updates and features.
I'm unable to cast ZEE5
We support casting via Google Chromecast, TV's with Chromecast built in, and Apple AirPlay. What’s the issue you're facing? Cast icon is missing My Chromecast isn’t listed when I try to watch ZEE5 I can't get ZEE5 to work on my Chromecast
How do I cast using Google Chromecast?
Follow the steps below to cast using Google Chromecast: Ensure your Chromecast device is connected to your Television and it's on the same network as your Phone/Laptop. Launch the ZEE5 app on your Phone / Visit www.zee5.com if you're on a Laptop. ...
How do I watch ZEE5 on my television?
You can watch ZEE5 on your television either by using a SMART TV, a Streaming Media Device or a Set Top Box. To know how to watch ZEE5 on your television follow the steps below: Switch on your SMART TV. Go to your Smart Home / Hub on your TV. Search ...
I am unable to watch Premium videos
We will do our best to provide the most effective solution available to resolve your issue, so that you can go back to watching your favourite ZEE5 Premium movies & TV shows as soon as possible. We have enlisted some common issues, please select the ...
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How can I delete / log out a registered device, I get device limit reached error
To remove the devices attached to your account: Once you reach your device limit depending on the subscription plan you're on, you'll see a pop up on the newest device when you try to play a video, "Your device limit is reached. Do you want to add ...
Content Redressal Mechanism as per the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
CONTENT COMPLAINT If you wish to register any complaint in respect of any content available on ZEE5, kindly register the complaint with our grievance officer Ms.Urvashi Singh at contentredressal@zee5.com by providing the below mandatory information, ...
I purchased a subscription/ZEEPLEX rental, but it’s not working
Made a payment but your subscription/ZEEPLEX rental isn't active, or is missing? Don't worry, we'll have this sorted right away! Firstly, make sure that you are on the latest ZEE5 app version. Visit How can I enable automatic updates for the ZEE5 ...
Registering with ZEE5
Signing up with ZEE5 is easy. You can sign up with ZEE5 with your mobile number or email ID. Click here to register. If you're signing up for ZEE5 using your mobile number or email ID, you will be required to provide your first & last name, set a ...
How do I watch ZEE5 on my television?
You can watch ZEE5 on your television either by using a SMART TV, a Streaming Media Device or a Set Top Box. To know how to watch ZEE5 on your television follow the steps below: Switch on your SMART TV. Go to your Smart Home / Hub on your TV. Search ...