How to Pause Autopay and Retain ZEE5 Access on Google Pay, Paytm, and PhonePe

How to Pause UPI Autopay

How to Pause Your UPI Mandate Without Losing Access to Your Service

While it’s totally understandable to want control over your payments, sometimes cancelling an autopay can result in losing access to services you love. If you’re considering cancelling an autopay but want to avoid the hassle of losing access to a service, don’t worry! We’ll guide you through the process and also explain how you can avoid cancellation without sacrificing your access to essential services. Let's dive in!



🚫 Google Pay

Don’t Want to Lose Service? Consider Pausing Instead of Cancelling!

  1. Open the Google Pay app on your mobile device.

  2. Tap on your Profile Picture in the top-right corner.

  3. Select Autopay from the menu.

  4. In the "Live" tab, tap on the mandate you want to change.

  5. Here’s where you can avoid cancellation headaches:

    • Pause Autopay: You can specify a start and end date, keeping your service intact during the pause period

    Tip: Pausing gives you flexibility! The service stays active during your pause, so you don’t lose anything in the process.

  6. To ensure the mandate is paused or cancelled, check the "Live" tab to verify the status.



💡 Paytm

Want to Keep the Service Without Worrying About Payment? Here’s How:

  1. Open the Paytm app and tap on your profile icon at the top-left corner.

  2. From the menu, go to ‘UPI & Payment Settings’.

  3. Scroll down and tap on ‘Automatic Payments’ under the UPI settings section.

  4. You’ll see a list of all active automatic payments. Select the one you want to modify.

  5. Here’s where you can avoid cancellation headaches:

    • Pause Autopay: You can specify a start and end date, keeping your service intact during the pause period.
  6. If you cancel, keep in mind that your service will be deactivated until you reactivate. Pausing is the safer option to preserve service access.



PhonePe

Cancelling? Make Sure You’re Not Losing Access!

  1. Open the PhonePe app and tap your profile picture.
  2. Go to AutoPay under Payments Management or Payments Settings.
  3. Find the AutoPay you want to remove and select it.
  4. Tap Pause AutoPay – but remember, this can cancel your service if the autopay is tied to it.
    • Pause Instead of Canceling: Always check for an option to pause. This keeps your service live without stopping payments altogether.
  5. Enter your UPI PIN to confirm the change. You’ll want to ensure that you’re only modifying your payment preferences, not canceling services you enjoy.


🛠️ Key Tips to Retain Access While Making Changes:

  1. Pause, Don’t Cancel: Always check if there’s an option to pause autopay rather than canceling it completely. Pausing will allow you to stop payments temporarily while maintaining service.
  2. Check for Reactivation Options: If you do choose to cancel, find out if you can reactivate the service later. Some services allow you to opt back in with ease, so you don’t miss out.
  3. Be Aware of Service Terms: Some services might require a continuous payment stream to stay active. Always check your service’s terms to understand how cancellation or pausing will affect your access.


With these tips, you can stay in control of your autopayments while ensuring you don't lose access to the services you rely on. If you’re unsure, pausing the payment is often the safest bet. Keep your financial flexibility while still enjoying uninterrupted services.


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