Subtitles aren't available for a particular Movie / TV Show
ZEE5 endeavours to provide subtitles for as many of our amazing movies and TV Shows as possible.
We're working on adding subtitles for all our content.
All about subtitles
ZEE5 offers subtitles for a wide range of videos. The availability of subtitles differs by the content. Please select the option below that best matches your query. How can I switch Subtitles on/off? How can I change the Subtitle language? Subtitles ...
Subtitles aren't available for a particular ZEEPLEX movie
ZEE5 endeavours to provide subtitles for as many of our amazing movies as possible. We're working on adding subtitles for all our movies.
I'm unable to play a Movie / TV Show
We will do our best to provide the most effective solution available to resolve your issue, so that you can go back to watching your favourite ZEE5 movies & TV shows as soon as possible. What kind of movies or TV shows are you unable to watch? ...
Subtitles aren't available in my language
ZEE5 endeavours to provide subtitles for as many of our amazing movies and TV Shows as possible, in as many languages as possible. We're working on adding subtitles for all our content.
Subtitles aren't displayed on any video
Which Device/Platform are you using to watch ZEE5? On the Mobile App To switch subtitles on / off on the Mobile App, follow the steps below: While viewing a video, click on the video to bring up the video options. Tap the "More" button on the top ...
How can I delete / log out a registered device, I get device limit reached error
To remove the devices attached to your account: Once you reach your device limit depending on the subscription plan you're on, you'll see a pop up on the newest device when you try to play a video, "Your device limit is reached. Do you want to add ...
Content Redressal Mechanism as per the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
CONTENT COMPLAINT If you wish to register any complaint in respect of any content available on ZEE5, kindly register the complaint at https://www.zee.com/content-grievance-redressal/ by providing the below mandatory information, in order to take ...
I purchased a subscription/ZEEPLEX rental, but it’s not working
Made a payment but your subscription/ZEEPLEX rental isn't active, or is missing? Don't worry, we'll have this sorted right away! Firstly, make sure that you are on the latest ZEE5 app version. Visit How can I enable automatic updates for the ZEE5 ...
Registering with ZEE5
Signing up with ZEE5 is easy. You can sign up with ZEE5 with your mobile number or email ID. Click here to register. If you're signing up for ZEE5 using your mobile number or email ID, you will be required to provide your first & last name, set a ...
How do I watch ZEE5 on my television?
You can watch ZEE5 on your television either by using a SMART TV, a Streaming Media Device or a Set Top Box. To know how to watch ZEE5 on your television follow the steps below: Switch on your SMART TV. Go to your Smart Home / Hub on your TV. Search ...