Subtitles aren't displayed on any video
Which Device/Platform are you using to watch
ZEE5?
On the Mobile App
To switch subtitles on / off on the
Mobile App, follow the steps below:
- While viewing a video, click on the
video to bring up the video options.
- Tap the "More"
button on the top right of the video.
- Tap
on "Subtitles"
- Choose the Subtitles language you'd like
to view the video in, or select "Off" to switch off Subtitles.
Few things to note:
- Some videos may not have Subtitles.
- Subtitle language options vary for
each video.
- Subtitles aren't available for
downloaded videos.
On the Website
To switch subtitles on / off on the website, follow the steps below:
- While viewing a video, hover your
cursor over the video.
- Tap the “Subtitles”
option
- Choose the Subtitles language you'd like
to view the video in, or click "Off" to switch off Subtitles for the
video.
Few things to note:
- Some videos may not have subtitles.
- Subtitle language options vary for
each video.
On the Android TV / Amazon Fire TV Stick / Xiaomi TV
To switch subtitles on / off on an Android TV / Amazon Fire TV Stick / Xiaomi TV, follow the steps below:
- While watching a video, tap any arrow
key on your remote, or the pause button to bring up the player controls.
- Select “Settings”
from the top right corner which looks like a wheel.
- Click on “Subtitles”
(If the Subtitle option is missing, Subtitles are not available for the video you're watching).
- Select
your preferred language of Subtitles.
Few things to note:
- Some videos may not have subtitles.
- Subtitle language options vary for
each video.
On any other Smart TV / Streaming Media Device
Unfortunately, Subtitles aren't
available for these devices. We'll be launching this feature soon.
Do keep updating your app to receive the
latest updates.
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We’re sorry that you’re not able to experience the best of ZEE5. Please reach out to us by clicking the ‘Write to us’ link given at the bottom of the page – along with the following information: Name of the Video Device Type Device Brand Device Model ...All about subtitles
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