Subtitles aren't displayed on a specific video
We’re sorry that you’re not able to experience the best of ZEE5.
Please reach out to us by clicking the ‘Write to us’ link given at the bottom of the page – along with the following information:
- Name of the Video
- Device Type
- Device Brand
- Device Model name/number
We’ll do our best to help you out.
Subtitles aren't being displayed in spite selecting a subtitle language
Having more information will only help us serve you better. Please select the option below that best matches your query. Subtitles aren't displayed on a specific video Subtitles aren't displayed on any video
Subtitles aren't displayed on any video
Which Device/Platform are you using to watch ZEE5? On the Mobile App To switch subtitles on / off on the Mobile App, follow the steps below: While viewing a video, click on the video to bring up the video options. Tap the "More" button on the top ...
All about subtitles
ZEE5 offers subtitles for a wide range of videos. The availability of subtitles differs by the content. Please select the option below that best matches your query. How can I switch Subtitles on/off? How can I change the Subtitle language? Subtitles ...
I can't see subtitles for my downloaded video
Subtitles aren't available for downloaded videos currently. We’ll be rolling out this feature soon. Do keep updating the ZEE5 App for the latest updates and features.
How can I switch subtitles on / off?
Which Device/Platform are you using to watch ZEE5? On the Mobile App To switch subtitles on / off on the Mobile App, follow the steps below: While viewing a video, click on the video to bring up the video options. Tap the More button on the top ...
How can I delete / log out a registered device?
To remove the devices attached to your account: Once you reach your device limit depending on the subscription plan you're on, you'll see a pop up on the newest device when you try to play a video, "Your device limit is reached. Do you want to add ...
I purchased a subscription/ZEEPLEX rental, but it’s not working
Made a payment but your subscription/ZEEPLEX rental isn't active, or is missing? Don't worry, we'll have this sorted right away! Firstly, make sure that you are on the latest ZEE5 app version. Visit How can I enable automatic updates for the ZEE5 ...
Registering with ZEE5
Signing up with ZEE5 is easy. You can sign up with ZEE5 with your mobile number or email ID. Click here to register. If you're signing up for ZEE5 using your mobile number or email ID, you will be required to provide your first & last name, set a ...
How do I watch ZEE5 on my television?
You can watch ZEE5 on your television either by using a SMART TV, a Streaming Media Device or a Set Top Box. To know how to watch ZEE5 on your television follow the steps below: Switch on your SMART TV. Go to your Smart Home / Hub on your TV. Search ...
How do I authenticate my device?
Looking to login to ZEE5 on your television or authenticate your device? Watch the the tutorial video or follow the steps shared below: Click on the Login or Register button on the ZEE5 welcome page. Login / Register with ZEE5 by using the ZEE5 app ...