I can't see subtitles for my downloaded video
Subtitles aren't available for downloaded
videos currently. We’ll be rolling out this feature soon.
Do keep updating the ZEE5 App for the
latest updates and features.
Subtitles aren't displayed on any video
Which Device/Platform are you using to watch ZEE5? The Mobile App To switch subtitles on / off on the Mobile App, follow the steps below: While viewing a video, click on the video to bring up the video options. Tap the "More" button on the top right ...
Accessing your downloaded videos - Android App
To access your downloads on the Android App, follow the steps below: 1. Tap the "Hamburger" menu (3 horizontal lines) on the top left corner of the screen. A menu will pull out. 2. Tap on "My Downloads" under "My Account" section. You'll see all your ...
Accessing your downloaded videos - iOS App
To access your downloads on the iOS App, follow the steps below: 1. Tap on "More" at the bottom right corner of the screen. 2. Tap on "My Downloads" under "My Account" section. You'll see all your downloads here. Click on any of them to play the ...
How do I download a video?
To download a video, please follow the steps below: Log in to your account (You need to be logged in to be able to download a video) On the video page, tap the ‘Download’ button just below the video. Choose the quality of the video you want to ...
How can I download a video?
Most of our content on ZEE5 can be downloaded to your device so you can watch them later. This feature is currently available on our Android and iOS app only. To download a video, follow the steps below: 1. Log in to your account (You need to be ...
How can I delete / log out a registered device?
To remove the devices attached to your account: Once you reach your device limit depending on the subscription plan you're on, you'll see a pop up on the newest device when you try to play a video, "Your device limit is reached. Do you want to add ...
I purchased a subscription but it’s not working
Made a payment but your subscription isn't active, or your subscription is missing? Don't worry, we'll have this sorted right away! If you've just purchased a subscription Sometimes there can be a delay between the payment system and ours. Please ...
Registering with ZEE5
Signing up with ZEE5 is easy. You can sign up with ZEE5 with your mobile number or email ID. Click here to register. If you're signing up for ZEE5 using your mobile number or email ID, you will be required to provide your first & last name, set a ...
How do I watch ZEE5 on my television?
You can watch ZEE5 on your television either by using a SMART TV, a Streaming Media Device or a Set Top Box. Watch the tutorial video on how to watch ZEE5 on your television or follow the steps below: 1. Switch on your SMART TV 2. Go to your Smart ...
How do I authenticate my device?
Looking to login to ZEE5 on your television or authenticate your device? Watch the the tutorial video or follow the steps shared below: 1. Click on the "Login or Register" button on the ZEE5 welcome page. 2. Login / Register with ZEE5 by using the ...