I'm unable to download a video
Follow the steps below till your issue
is resolved:
Close the App and open it again
Restart your Device
Update the ZEE5 App
Clear the App Cache & Data
Uninstall & Reinstall the App
If you are still facing an issue, please reach out to us by clicking the ‘Write to us’ link given at the bottom of the page – along with the following information:
Your device Brand and Model
name/number
Your device RAM (4/6/8 GB)
Your device Platform (Android/iOS) and
OS Version
ZEE App version
What’s the error message displayed
Tell us about your issue in as much
detail as possible, so we're in a better position to assist you
We'll be glad to look into it for you.
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Having more information will only help us serve you better. Please select the option below that best matches your query. I'm unable to play a Movie / TV Show I'm unable to play Live TV I'm facing Video Quality issues Video doesn't fit to screen Video ...
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Does ZEE5 provide free trials of their subscription offering?
Our free trial offerings vary from time to time and are specific to countries and platforms. If there's a free trial available for you on the platform you're viewing ZEE5 on, you'll see the offer on the home page.