I'm unable to download a video
Follow the steps below till your issue
is resolved:
Close the App and open it again
Restart your Device
Update the ZEE5 App
Clear the App Cache & Data
Uninstall & Reinstall the App
If you are still facing an issue, please reach out to us by clicking the ‘Write to us’ link given at the bottom of the page – along with the following information:
Your device Brand and Model
name/number
Your device RAM (4/6/8 GB)
Your device Platform (Android/iOS) and
OS Version
ZEE App version
What’s the error message displayed
Tell us about your issue in as much
detail as possible, so we're in a better position to assist you
We'll be glad to look into it for you.
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