Video quality is poor for all videos

Video quality is poor for all videos

Is the Video Quality set to '1080p' or 'Best'?

If yes, then please reach out to us by clicking the ‘Write to us’ link given at the bottom of the page – along with the following information:

  1. Name of the movie / TV show you're unable to play
  2. Your device name
  3. Your device model (or model number in case of Smart TV)

(If you're watching ZEE5 using a Streaming Media Device – such as Amazon Fire TV Stick, Jio Set Top Box, Airtel Xstream Box, Tata Sky Binge+, etc. – you need to mention the Streaming Media Device Name only.)

We’ll be glad to look into it for you.



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