What is rental validity and watch time validity in ZEEPLEX?
Rental validity refers to the duration for which your ZEEPLEX movie rental will be valid, after a successful purchase. You have a specific number of days to start playing the movie once rented (this can differ for different movies).
Once you have started playing the movie, your watch time validity comes into play. You have a specific number of hours to finish watching the movie after you start (this can differ for different movies).
For any assistance or queries, please reach out to us by clicking the ‘Write to us’ link given at the bottom of the page.
Can I rent multiple ZEEPLEX movies at a time?
Yes, you can rent multiple ZEEPLEX movies at a time. However, do keep a check on the rental and watch time validity for those movies.
Renting movies on ZEEPLEX
ZEEPLEX is a premium movie-on-demand service, where you can watch upcoming Blockbuster movies with your entire family from the comfort of your home. With brand new movies, every month ZEEPLEX will be India ka Naya Multiplex! It’s easy to identify ...
How do I rent a ZEEPLEX movie?
You can rent/purchase a ZEEPLEX movie through the ZEE5 mobile app or website only. Once rented, you can watch the movie on the ZEE5 mobile app, ZEE5 website or your Smart TV*! You can also cast the movie to your Smart TV. On the Android App Open the ...
If my validity expires while I’m watching the movie, will I be able to finish watching it?
Every ZEEPLEX movie has a rental and watch time validity. If you are nearing your rental or watch time validity, and have just starting watching the movie you rented - don't worry, you can continue watching the movie after the validity, provided you ...
I cannot find the ZEEPLEX movie that I want to rent/have rented
Trying to rent a ZEEPLEX movie? If you are unable to find the ZEEPLEX movie that , check if you are on the latest app version. The best option is to enable automatic updates for your ZEE5 App. Visit How can I enable automatic updates for the ZEE5 ...
How can I delete / log out a registered device?
To remove the devices attached to your account: Once you reach your device limit depending on the subscription plan you're on, you'll see a pop up on the newest device when you try to play a video, "Your device limit is reached. Do you want to add ...
I purchased a subscription/ZEEPLEX rental, but it’s not working
Made a payment but your subscription/ZEEPLEX rental isn't active, or is missing? Don't worry, we'll have this sorted right away! Firstly, make sure that you are on the latest ZEE5 app version. Visit How can I enable automatic updates for the ZEE5 ...
Content Redressal Mechanism as per the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
CONTENT COMPLAINT If you wish to register any complaint in respect of any content available on ZEE5, kindly register the complaint with our grievance officer Ms.Urvashi Singh at email@example.com by providing the below mandatory information, ...
Registering with ZEE5
Signing up with ZEE5 is easy. You can sign up with ZEE5 with your mobile number or email ID. Click here to register. If you're signing up for ZEE5 using your mobile number or email ID, you will be required to provide your first & last name, set a ...
How do I watch ZEE5 on my television?
You can watch ZEE5 on your television either by using a SMART TV, a Streaming Media Device or a Set Top Box. To know how to watch ZEE5 on your television follow the steps below: Switch on your SMART TV. Go to your Smart Home / Hub on your TV. Search ...