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Need more Help?


    • Related Articles

    • I need help with audio

      Having more information will only help us serve you better. Please select the option below that best matches your query. I can't hear any sound while playing a video Audio is playing in a different language than selected I want to change my audio ...
    • I need help with playing a video

      Having more information will only help us serve you better. Please select the option below that best matches your query. I'm unable to play a Movie / TV Show I'm unable to play Live TV I'm facing Video Quality issues Video doesn't fit to screen Video ...
    • I need help with casting ZEE5 on my TV

      Casting to your TV is a simple way to enjoy ZEE5 on the big screen. You can even use your mobile device as a remote and control everything from playback to volume. ZEE5 supports casting via: Google Chromecast TV's with Chromecast built in Apple ...
    • Getting started with Hungama Music

      From this week’s latest songs and trending music albums to all-time popular hits and new Hindi songs, our exclusive collection of ZEE5 Original Music is your one-stop-shop for al musical tastes. What’s more, it’s free, and ad-free! How do I use ...
    • DRM Issue on the Smart TV

      This is generally how an error due to DRM issue is displayed on a Smart TV: If the content is not playing on your Smart TV, try watching on the ZEE5 website using your desktop or mobile browser. You can also try watching on the ZEE5 mobile app. If ...
    • Popular Articles

    • How can I delete / log out a registered device?

      To remove the devices attached to your account: Once you reach your device limit depending on the subscription plan you're on, you'll see a pop up on the newest device when you try to play a video, "Your device limit is reached. Do you want to add ...
    • I purchased a subscription/ZEEPLEX rental, but it’s not working

      Made a payment but your subscription/ZEEPLEX rental isn't active, or is missing? Don't worry, we'll have this sorted right away! Firstly, make sure that you are on the latest ZEE5 app version. Visit How can I enable automatic updates for the ZEE5 ...
    • Registering with ZEE5

      Signing up with ZEE5 is easy. You can sign up with ZEE5 with your mobile number or email ID. Click here to register. If you're signing up for ZEE5 using your mobile number or email ID, you will be required to provide your first & last name, set a ...
    • How do I watch ZEE5 on my television?

      You can watch ZEE5 on your television either by using a SMART TV, a Streaming Media Device or a Set Top Box. To know how to watch ZEE5 on your television follow the steps below: Switch on your SMART TV. Go to your Smart Home / Hub on your TV. Search ...
    • How do I authenticate my device?

      Looking to login to ZEE5 on your television or authenticate your device? Watch the the tutorial video or follow the steps shared below: Click on the Login or Register button on the ZEE5 welcome page.  Login / Register with ZEE5 by using the ZEE5 app ...