Download button does not work in Music
Currently Music does not have the facility to download songs for offline listening.
Don’t worry, this feature will be made available to you soon!
Can I download music to listen offline?
Not yet, but we’re working on it! Keep your ZEE5 app updated to enjoy the latest features and content.
How do I download a video?
To download a video, please follow the steps below: Log in to your account (You need to be logged in to be able to download a video) On the video page, tap the ‘Download’ button just below the video. Choose the quality of the video you want to ...
I do not like Music’s recommendations for me
Recommendations will work better if you have listened to a few songs / favourited a few artists that you may like. If not, we suggest you to please spend more time on Music. If still the recommendations are not good, please fill in the contact us ...
Are music videos available in Music?
Yes, we have music videos available in Music.
Need more Help?
I am unable to play songs on Music Download button does not work in Music I do not like Music’s recommendations for me Can I disable notifications for Music?
How can I delete / log out a registered device, I get device limit reached error
To remove the devices attached to your account: Once you reach your device limit depending on the subscription plan you're on, you'll see a pop up on the newest device when you try to play a video, "Your device limit is reached. Do you want to add ...
Content Redressal Mechanism as per the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
CONTENT COMPLAINT If you wish to register any complaint in respect of any content available on ZEE5, kindly register the complaint with our grievance officer Ms.Urvashi Singh at email@example.com by providing the below mandatory information, ...
I purchased a subscription/ZEEPLEX rental, but it’s not working
Made a payment but your subscription/ZEEPLEX rental isn't active, or is missing? Don't worry, we'll have this sorted right away! Firstly, make sure that you are on the latest ZEE5 app version. Visit How can I enable automatic updates for the ZEE5 ...
Registering with ZEE5
Signing up with ZEE5 is easy. You can sign up with ZEE5 with your mobile number or email ID. Click here to register. If you're signing up for ZEE5 using your mobile number or email ID, you will be required to provide your first & last name, set a ...
How do I watch ZEE5 on my television?
You can watch ZEE5 on your television either by using a SMART TV, a Streaming Media Device or a Set Top Box. To know how to watch ZEE5 on your television follow the steps below: Switch on your SMART TV. Go to your Smart Home / Hub on your TV. Search ...