I can't sign in to ZEE5

I can't sign in to ZEE5

If you are unable to sign in to your ZEE5 account, it typically points to an earlier, partially completed sign up attempt. Follow the troubleshooting steps below to resolve the issue. 

If you're facing difficulties trying to register with us, see I'm unable to register with ZEE5

I don't remember my login ID
I don't remember my password
I get an error: Combination of email/mobile and/or password is wrong
I get an error: User must login with specified account

If you're unable to login due to a device limit, refer to the articles below: 

How many devices can I watch ZEE5 on?
How can I delete / log out a registered device?  

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    • Popular Articles

    • How can I delete / log out a registered device?

      To remove the devices attached to your account: Once you reach your device limit depending on the subscription plan you're on, you'll see a pop up on the newest device when you try to play a video, "Your device limit is reached. Do you want to add ...

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