How can I delete / log out a registered device, I get device limit reached error
To remove the devices attached to your account:
- Once you reach your device limit depending on the subscription plan you're on, you'll see a pop up on the newest device when you try to play a video, "Your device limit is reached. Do you want to add this device and remove one of your other devices?"
- Click "Yes" to remove all the devices attached to your account.
If you continue getting the error despite of following the above steps please restart your phone/TV or close the internet browser and reopen, this should fix the issue.
Note: You no longer need to wait 24 hours before resetting your device limit; you can do so immediately.
You can always use the " Write to us" option at the bottom of the page to connect with us incase if you need further help.
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