Exploring Compatibility: Supported Devices and System Requirement
Supported devices
System requirements for Zee 5
Streaming on your phone, laptop or big-screen TV? The right settings and devices make all the difference. Here's everything you need for smooth, uninterrupted entertainment.
🚫 What we don't support
✕
Sony Smart TVs on the CEB platform are no longer supported. If your Sony TV runs on Android, you're all set (see our “Zee 5 on Android TV” guide). Otherwise, plug in a Chromecast or Firestick and stream as usual.
✕
Devices that are rooted, jailbroken or running unofficial software or apps from third-party stores.
💻📱 Computer and mobile
Requirements by device
💻 Computer (web)
✓
Latest version of Google Chrome, Firefox or Safari
✓
Windows 10 or later / Mac OS 10.2 or later
✓
JavaScript and cookies enabled. This is key for everything to work.
Browser hard reset
Windows: Ctrl + Shift + R
Mac: hold Ctrl and click the browser's reload button
📱 Phone or tablet
✓
iPhone or iPad on iOS 15.0 or higher
✓
Free up memory: close all running apps, then open Zee 5
📺 Big screen
Supported TVs and streaming devices
Android / Google TV
Android OS 7+
Samsung Smart TV
Manufactured 2016+ with Tizen 3.0 and onwards
LG Smart TV
Manufactured 2017+ with WebOS 3.5 and onwards
Apple TV
HD (4th Gen+) and 4K models
Google Chromecast
Gen 2+ (physical devices only)
ℹ️ Note: Don't use a VPN on your TV or streaming device.
✅ Before you hit play
Your streaming checklist
✓
Your device meets the system requirements
✓
You're using the latest app or a supported browser
✓
JavaScript and cookies are enabled
✓
Stable internet connection (we recommend at least 5 Mbps)
✓
You're using a supported smart TV or streaming device
✓
You're on a regular internet connection, not a VPN
✓
Your device isn't rooted, jailbroken or using unauthorised software
🛠️ Quick fixes
Streaming giving you trouble?
🔄
Restart your device and internet router
🧹
Clear your browser cache or reinstall the Zee 5 app
⬆️
Check for and install software or app updates
🚫
Turn off VPNs or proxies. Streaming over VPN or proxy isn't allowed.
🧩
Turn off browser extensions that might block playback
🔀
Try another browser or device to find the cause
🎉 Ready, set, stream!
Follow this guide for smooth, glitch-free Zee 5 streaming.
🎧 Zee 5 support
Still need help?
Choose your preferred way to reach us.
💬
Chat with us
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☎
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