I can't get to the authentication screen on my TV

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• I'm unable to authenticate my TV

  We'll sort that right away! Please select the issue you're facing. I can't get to the Authentication screen on my TV I don't see an Authentication code on the TV Tapping on 'Get new code' doesn't display new authentication code I get no response ...

• Video doesn't fit to screen

  Our videos are recorded in 16:9 format, hence on certain devices, the video may not stretch to the edges of the screen. If you have more questions on this issue, please reach out to us by clicking the ‘Write to us’ link given at the bottom of the ...

• I get no response after tapping 'Continue' on the TV post entering the authentication code

  This typically points to a weak internet connection. Please ensure you're connected to the internet and have a stable connection. If your connection is fine, follow these steps, in order, till your issue is resolved: Click Get New Code. Close the app ...

• Tapping on 'Get new code' doesn't display new authentication code

  This typically points to a weak internet connection. Please ensure you're connected to the internet and have a stable connection. Follow the steps in order below till your issue is resolved: Click Get New Code again. Close the app and open it again. ...

• How can I cast ZEE5 to my TV?

  Casting to your TV is a simple way to enjoy ZEE5 on the big screen. You can even use your mobile device as a remote and control everything from playback to volume. Let's get started! ZEE5 supports casting via: Google Chromecast TV's with Chromecast ...

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• Content Redressal Mechanism as per the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021

  CONTENT COMPLAINT If you wish to register any complaint in respect of any content available on ZEE5, kindly register the complaint at https://www.zee.com/content-grievance-redressal/ by providing the below mandatory information, in order to take ...

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• How do I watch ZEE5 on my television?

  You can watch ZEE5 on your television either by using a SMART TV, a Streaming Media Device or a Set Top Box. To know how to watch ZEE5 on your television follow the steps below: Switch on your SMART TV. Go to your Smart Home / Hub on your TV. Search ...