I get no response after tapping 'Continue' on the TV post entering the authentication code

I get no response after tapping 'Continue' on the TV post entering the authentication code

This typically points to a weak internet connection. Please ensure you're connected to the internet and have a stable connection.

If your connection is fine, follow these steps, in order, till your issue is resolved:

  1. Click Get New Code.
  2. Close the app and open it again.
  3. Check your Internet speed. Ensure you have a minimum of 1 Mbps download speed.
  4. Update the ZEE5 app.
  5. Uninstall and reinstall the ZEE5 App.



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