I need help with playing a video

I need help with playing a video

Having more information will only help us serve you better.

Please select the option below that best matches your query.


    • Related Articles

    • Audio is playing in a different language than selected

      We’re sorry that you’re not able to experience the best of ZEE5. We’ll do our best to help you out. Please reach out to us by clicking the ‘Write to us’ link given at the bottom of the page – along with the following information: Name of the video ...
    • Need more Help?

      I am unable to play songs on Music Download button does not work in Music I do not like Music’s recommendations for me  Can I disable notifications for Music?
    • Speak My Language: How to Change Audio Language on Zee5

      Have you ever wondered how a Bollywood movie would sound in Tamil? Or maybe you're an anime fan wanting to enjoy the original Japanese audio with subtitles. Whatever be your preference, Zee5's multi-lingual audio feature has you covered! Here's how ...
    • How can I change subtitle language or switch it on/off on ZEE5

      Hey there! Do you enjoy watching your favourite shows and movies in different languages, or maybe you prefer them subtitle-free? ZEE5 lets you control your viewing experience just the way you like it! This quick guide will walk you through managing ...
    • How can I save data while watching on ZEE5

      Are you always anxious about your data consumption while streaming your favourite shows on Zee5? Worry no more! Zee5 has your back with its nifty 'Data Saver Mode.' This feature allows you to enjoy an endless stream of entertainment, even with ...
    • Popular Articles

    • Content Redressal Mechanism as per the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021

      CONTENT COMPLAINT If you wish to register any complaint in respect of any content available on ZEE5, kindly register the complaint at https://www.zee.com/content-grievance-redressal/ by providing the below mandatory information, in order to take ...
    • I purchased a subscription/ZEEPLEX rental, but it’s not working

      Made a payment but your subscription/ZEEPLEX rental isn't active, or is missing? Don't worry, we'll have this sorted right away! Firstly, make sure that you are on the latest ZEE5 app version. Visit How can I enable automatic updates for the ZEE5 ...
    • Registering with ZEE5

      Signing up with ZEE5 is easy. You can sign up with ZEE5 with your mobile number or email ID. Click here to register. If you're signing up for ZEE5 using your mobile number or email ID, you will be required to provide your first & last name, set a ...
    • ZEE5 for Jio

      Welcome to our DIY Knowledge Page, where we empower you to take control of your entertainment experience. In this guide, we'll walk you through the steps to activate Zee5 on both Jio Prepaid and Jio Fiber connections. Whether you're on the go with ...
    • How can I download the ZEE5 App?

      To download the ZEE5 application for your device, follow the steps below basis the platform/device you're using: On an Android mobile phone Go to the Google Play Store on your Android mobile phone. Search for ZEE5 on the Play Store. Click on Install ...