OTP not received

OTP not received

Sometimes, there can be a delay which may result in the OTP being sent / received late. Click on resend OTP if you still havent received it after a minute. If you still don't receive the OTP, please try again after some time. There may be a temporary network issue with our SMS service provider.

    • Related Articles

    • Verification link not received / not opening

      Your Email service provider can sometimes move these emails to your spam / junk folder. Do check your spam / junk folder for the verification email. Click on resend verification email if you still havent received it after a minute. If you still don't ...

    • I don't remember my password

      If you don't remember your password resetting your password would work for you. Follow the steps below to reset your password. Resetting your password for your Mobile Number: 1. Click the following link to reset your password: ...

    • I don't remember my login ID

      If you do not remember your login credentials, don't worry. Login can be done in one of three ways: Mobile number Email ID Social (Google / Facebook / Twitter) As you do not remember your login details, let's try resetting the password for all the ...

    • Flipkart Supercoin – How to activate ZEE5 Premium Subscription using code received on Flipkart

      Refer this DIY video Discover the thrill of redeeming a prepaid code for your ZEE5 subscription! Please remember, you can only redeem it via the Android app or our website, www.zee5.com. Let's get started Step by Step guide: 1. Login to the Zee5 app ...

    • I'm unable to update my profile information

      If you're unable to update your profile information, you may be facing one of the issues listed below: I get an error - Email ID / Mobile already in use You may have already registered with us using the Email ID / Mobile number you're trying to ...

    • Popular Articles

    • Content Redressal Mechanism as per the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021

      CONTENT COMPLAINT If you wish to register any complaint in respect of any content available on ZEE5, kindly register the complaint at https://www.zee.com/content-grievance-redressal/ by providing the below mandatory information, in order to take ...

    • I purchased a subscription/ZEEPLEX rental, but it’s not working

      Made a payment but your subscription/ZEEPLEX rental isn't active, or is missing? Don't worry, we'll have this sorted right away! Firstly, make sure that you are on the latest ZEE5 app version. Visit How can I enable automatic updates for the ZEE5 ...

    • Registering with ZEE5

      Signing up with ZEE5 is easy. You can sign up with ZEE5 with your mobile number or email ID. Click here to register. If you're signing up for ZEE5 using your mobile number or email ID, you will be required to provide your first & last name, set a ...

    • How can I download the ZEE5 App?

      To download the ZEE5 application for your device, follow the steps below basis the platform/device you're using: On an Android mobile phone Go to the Google Play Store on your Android mobile phone. Search for ZEE5 on the Play Store. Click on Install ...

    • Does ZEE5 provide free trials of their subscription offering?

      Our free trial offerings vary from time to time and are specific to countries and platforms. If there's a free trial available for you on the platform you're viewing ZEE5 on, you'll see the offer on the home page.