Downloads are consuming a lot of data
We have various video quality options
for our users to choose from when downloading a video.
Upon clicking the ‘Download’

button on any video, you’ll be presented with
the ‘Download Video Quality’ option where you can select the 'Data saver'
option to consume the least data when downloading a video.
If you aren’t presented with the
‘Download Video Quality’ option, follow the steps below to change the setting:
- Tap More on the bottom right
corner of your screen.
- Tap Settings.
- Under Downloads, set the Quality to Data Saver.
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When I try to play a downloaded video, it downloads the video again
This can happen when your downloaded video has expired. You will need to download the video again. As a registered user with a subscription plan, downloads have a validity period of 48 hours, post which the download will expire. If you have a ...
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To access your downloads on the Android App, follow the steps below: 1. Tap the "Hamburger" menu (3 horizontal lines) on the top left corner of the screen. A menu will pull out. 2. Tap on "My Downloads" under "My Account" section. You'll see all your ...
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