All about downloads

All about downloads

Most of our content on ZEE5 can be downloaded to your device so you can watch them later.

This feature is currently available on our Mobile app only.

Please select the option below that best matches your query.




    • Related Articles

    • My downloads have expired

      If you are a registered customer without a subscription plan, downloads have a validity period of 48 hours, post which the download will expire. Once expired, you would need to re-download the video. ​If you are a registered customer with a ...
    • Downloads are consuming a lot of data

      We have various video quality options for our users to choose from when downloading a video. Upon clicking the ‘Download’  button on any video, you’ll be presented with the ‘Download Video Quality’ option where you can select the 'Data saver' option ...
    • When I try to play a downloaded video, it downloads the video again

      This can happen when your downloaded video has expired. You will need to download the video again. As a registered user with a subscription plan, downloads have a validity period of 48 hours, post which the download will expire. If you have a ...
    • How can I access my downloaded videos?

      To access your downloads, follow the steps by selecting the platform you're viewing ZEE5 on: Accessing your downloaded videos - Android App Accessing your downloaded videos - iOS App
    • How do I delete a downloaded video?

      To delete a video, follow the steps given below: Visit the Downloads  section. Click on the video you wish to delete. Click the video again. Tap Delete Download.
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    • I purchased a subscription/ZEEPLEX rental, but it’s not working

      Made a payment but your subscription/ZEEPLEX rental isn't active, or is missing? Don't worry, we'll have this sorted right away! Firstly, make sure that you are on the latest ZEE5 app version. Visit How can I enable automatic updates for the ZEE5 ...
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    • How can I download the ZEE5 App?

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    • Does ZEE5 provide free trials of their subscription offering?

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