I can't see the differential amount while upgrading / I'm being charged the full amount while upgrading
As you know, when you’re trying to upgrade you will need to pay the differential amount between the old and the new subscription plan.
- When you reach the Subscription page, you will see the full amount of the subscription that you want to upgrade to.
- Then, proceed to the payment page. There you will see that you are being charged the differential amount only.
Note: Once you upgrade, your subscription validity will be adjusted as per the pack you have upgraded to and the number of days used in your current subscription.
Upgrading your Subscription
You can upgrade to the Rs.499 (1-year) ZEE5 Premium subscription at anytime, depending on the type of subscription you currently have. You can only do this during your active subscription period by paying the differential amount between the old and ...
How do I see my ZEE5 billing information or invoices?
To view your payment transaction history and to view/download your invoices, visit My Transactions. You can also visit the by following the steps, basis the platform you're on: On the Mobile App Open the ZEE5 mobile app on your mobile phone and log ...
Dhani Offer - Get flat Rs.75 cashback on a Rs.499 ZEE5 Premium subscription
Offer Details Get flat Rs.75 cashback when you use the Dhani Free Cashback Card to purchase the Rs.499 (1-year) ZEE5 Premium subscription on ZEE5. Offer Validity Valid from: 1st August 2021 Valid till: 31st August 2021 Eligibility Criteria Customer ...
Vi Offer - Watch ZEE5 Premium for FREE via Vi Movies and TV app
Offer Details Vi’s Classic and VIP users can watch free ZEE5 Premium movies & TV Shows via Vi Movies and TV app! Offer Validity Valid from: 19th July 2021 Eligibility Criteria Offer applicable only for Vi Classic and VIP users. How To Avail The Offer ...
My Chromecast isn’t listed when I try to watch ZEE5
Follow the steps below to resolve the issue: Reboot your Chromecast Make sure your casting device is connected to the same wireless network as your Chromecast
How can I delete / log out a registered device?
To remove the devices attached to your account: Once you reach your device limit depending on the subscription plan you're on, you'll see a pop up on the newest device when you try to play a video, "Your device limit is reached. Do you want to add ...
I purchased a subscription/ZEEPLEX rental, but it’s not working
Made a payment but your subscription/ZEEPLEX rental isn't active, or is missing? Don't worry, we'll have this sorted right away! Firstly, make sure that you are on the latest ZEE5 app version. Visit How can I enable automatic updates for the ZEE5 ...
Registering with ZEE5
Signing up with ZEE5 is easy. You can sign up with ZEE5 with your mobile number or email ID. Click here to register. If you're signing up for ZEE5 using your mobile number or email ID, you will be required to provide your first & last name, set a ...
How do I watch ZEE5 on my television?
You can watch ZEE5 on your television either by using a SMART TV, a Streaming Media Device or a Set Top Box. To know how to watch ZEE5 on your television follow the steps below: Switch on your SMART TV. Go to your Smart Home / Hub on your TV. Search ...
How do I authenticate my device?
Looking to login to ZEE5 on your television or authenticate your device? Watch the the tutorial video or follow the steps shared below: Click on the Login or Register button on the ZEE5 welcome page. Login / Register with ZEE5 by using the ZEE5 app ...