I cannot find the ZEEPLEX movie that I want to rent/have rented
Trying to rent a ZEEPLEX movie?
If you are unable to find the ZEEPLEX movie that , check if you are on the latest app version.
To find the ZEEPLEX movie on ZEE5:
- Click on the search icon.
- Enter the name of the movie in the search bar.
- Click on the movie tab.
You can also find the movie on:
- Movie banner on the ZEE5 homepage
- The ZEEPLEX section on the ZEE5 website
Note: You can rent/purchase a ZEEPLEX movie only on the ZEE5 Android App or ZEE5 website. However, you can watch the rented movie on the ZEE5 mobile app, ZEE5 website and supported Smart TVs. You can also cast the movie to your Smart TV.
Already rented a ZEEPLEX movie?
Don’t worry, if your rental and watch time validity has not expired, you can continue watching the ZEEPLEX movie that you rented.
- Go to the Continue Watching section. Click on the movie there and resume watching.
- Or, you can simply search for the ZEEPLEX movie and resume watching that way.
If you have already rented/purchased the ZEEPLEX movie, and are still unable to see it, click here
For further assistance, please reach out to us by clicking the ‘Write to us’ link given at the bottom of the page.
How do I rent a ZEEPLEX movie?
You can rent/purchase a ZEEPLEX movie through the ZEE5 mobile app or website only. Once rented, you can watch the movie on the ZEE5 mobile app, ZEE5 website or your Smart TV*! You can also cast the movie to your Smart TV. On the Android App Open the ...
I am unable to watch the ZEEPLEX movie that I rented
Once you've rented a ZEEPLEX movie, you can always watch on the ZEE5 Mobile App or Website. Try following the steps given below, in order, if you are trying to watch the movie from any other platform. On the Android App Update your ZEE5 app to ...
Renting movies on ZEEPLEX
ZEEPLEX is a premium movie-on-demand service, where you can watch upcoming Blockbuster movies with your entire family from the comfort of your home. With brand new movies, every month ZEEPLEX will be India ka Naya Multiplex! It’s easy to identify ...
What is rental validity and watch time validity in ZEEPLEX?
Rental validity refers to the duration for which your ZEEPLEX movie rental will be valid, after a successful purchase. You have a specific number of days to start playing the movie once rented (this can differ for different movies). Once you have ...
Can I rent multiple ZEEPLEX movies at a time?
Yes, you can rent multiple ZEEPLEX movies at a time. However, do keep a check on the rental and watch time validity for those movies.
How can I delete / log out a registered device, I get device limit reached error
To remove the devices attached to your account: Once you reach your device limit depending on the subscription plan you're on, you'll see a pop up on the newest device when you try to play a video, "Your device limit is reached. Do you want to add ...
Content Redressal Mechanism as per the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
CONTENT COMPLAINT If you wish to register any complaint in respect of any content available on ZEE5, kindly register the complaint with our grievance officer Ms.Urvashi Singh at firstname.lastname@example.org by providing the below mandatory information, ...
I purchased a subscription/ZEEPLEX rental, but it’s not working
Made a payment but your subscription/ZEEPLEX rental isn't active, or is missing? Don't worry, we'll have this sorted right away! Firstly, make sure that you are on the latest ZEE5 app version. Visit How can I enable automatic updates for the ZEE5 ...
Registering with ZEE5
Signing up with ZEE5 is easy. You can sign up with ZEE5 with your mobile number or email ID. Click here to register. If you're signing up for ZEE5 using your mobile number or email ID, you will be required to provide your first & last name, set a ...
How do I watch ZEE5 on my television?
You can watch ZEE5 on your television either by using a SMART TV, a Streaming Media Device or a Set Top Box. To know how to watch ZEE5 on your television follow the steps below: Switch on your SMART TV. Go to your Smart Home / Hub on your TV. Search ...