If my validity expires while I’m watching the movie, will I be able to finish watching it?
If you are nearing your rental or watch time validity, and have just starting watching the movie you rented - don't worry, you can continue watching the movie after the validity, provided you start watching before the rental and/or watch time validity expires, and during that time:
- Do not press the back button
- Do not close the ZEE5 website/app
To avoid losing out on watching your rented movie, we suggest you watch it well within the rental and watch time validity. Ensure that you have a good and steady internet connection while watching.
Can I watch the movie again in ZEEPLEX?
Yes, you can watch the movie multiple times during the 6 hour watch time after first playback. But remember – once your ZEEPLEX movie’s rental or watch time validity has expired, you won't be able to watch further. If my validity expires while I’m ...
What is rental validity and watch time validity in ZEEPLEX?
Rental validity refers to the duration for which your ZEEPLEX movie rental will be valid, after a successful purchase. You have 2 days to start watching the movie once rented (this can differ for different movies). Once you start watching the movie, ...
I cannot find the ZEEPLEX movie I was watching
Don’t worry, if your watch time validity has not expired, you can continue watching your ZEEPLEX movie. Go to the Continue Watching section. Click on your ZEEPLEX movie there and resume watching. Or, you can simply search for the movie and resume ...
Can I cancel my ZEEPLEX movie rental?
Once you have successfully rented a ZEEPLEX movie, the purchase cannot be cancelled, refunded or redeemed against any other benefits. However, you will have 2 days to start watching the movie once rented, and 6 hours to finish watching the movie ...
How do I rent a ZEEPLEX movie?
You can rent/purchase a ZEEPLEX movie through the ZEE5 website only. Once rented, you can watch the movie on the ZEE5 mobile app, ZEE5 website or your Smart TV*! You can also cast the movie to your Smart TV. To rent Blockbuster movies, please ...
How can I delete / log out a registered device?
To remove the devices attached to your account: Once you reach your device limit depending on the subscription plan you're on, you'll see a pop up on the newest device when you try to play a video, "Your device limit is reached. Do you want to add ...
I purchased a subscription but it’s not working
Made a payment but your subscription isn't active, or your subscription is missing? Don't worry, we'll have this sorted right away! If you've just purchased a subscription Sometimes there can be a delay between the payment system and ours. Please ...
Registering with ZEE5
Signing up with ZEE5 is easy. You can sign up with ZEE5 with your mobile number or email ID. Click here to register. If you're signing up for ZEE5 using your mobile number or email ID, you will be required to provide your first & last name, set a ...
How do I watch ZEE5 on my television?
You can watch ZEE5 on your television either by using a SMART TV, a Streaming Media Device or a Set Top Box. Watch the tutorial video on how to watch ZEE5 on your television or follow the steps below: 1. Switch on your SMART TV 2. Go to your Smart ...
How do I authenticate my device?
Looking to login to ZEE5 on your television or authenticate your device? Watch the the tutorial video or follow the steps shared below: 1. Click on the "Login or Register" button on the ZEE5 welcome page. 2. Login / Register with ZEE5 by using the ...